Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of the SAM Travel Life website and the booking of our travel services, including flights, hotels, tours, and airport transfer services. By making a booking or inquiry, you agree to be bound by these terms.

2. Our Services

SAM Travel Life provides:

  • Flight bookings
  • Hotel reservations
  • Guided tours and holiday packages
  • Airport transfer services, including routes such as Airport to Medina, Airport to Palmeraie, Airport to Agafay Desert, Airport to Essaouira, Airport to Taghazout Bay, and Airport to Agadir City

3. Bookings and Confirmation

Booking requests submitted through our website or contact channels are treated as inquiries. A booking is only considered confirmed once you receive a written confirmation from SAM Travel Life and, where applicable, payment has been received.

4. Pricing and Payment

Prices for flights, hotels, tours, and transfers are subject to availability and may change until a booking is confirmed. Payment terms (deposit, full payment, accepted payment methods) will be communicated at the time of booking confirmation.

5. Cancellations and Changes

Cancellation or amendment requests must be submitted in writing. Depending on the service booked (flights, hotels, tours, or transfers) and the timing of the request, cancellation fees may apply, as determined by our suppliers’ individual policies (airlines, hotels, tour operators).

6. Travel Documents and Requirements

Travelers are responsible for ensuring they hold valid passports, visas, and any other travel documents required for their journey. SAM Travel Life is not responsible for denied boarding or entry due to incomplete or invalid travel documents.

7. Third-Party Suppliers

SAM Travel Life acts as an intermediary between travelers and third-party suppliers (airlines, hotels, tour operators, transfer providers). While we carefully select our partners, we are not liable for delays, cancellations, or service issues caused directly by these third parties.

8. Travel Insurance

We strongly recommend that all travelers obtain comprehensive travel insurance covering trip cancellation, medical emergencies, and baggage, as such coverage is not automatically included in our packages.

9. Liability

SAM Travel Life makes every effort to ensure accurate and reliable service but shall not be held liable for circumstances beyond our control, including but not limited to flight delays, weather conditions, or force majeure events.

10. Intellectual Property

All content on this website (text, images, logo, and branding) is the property of SAM Travel Life and may not be reproduced without prior written consent.

11. Governing Law

These Terms & Conditions are governed by the laws applicable to SAM Travel Life’s place of operation. Any disputes shall first be addressed through amicable resolution before pursuing legal action.

12. Contact Us

For any questions regarding these Terms & Conditions, please reach out to us via the Contact Us page on our website.